Support Center

How do I know if a host is verified and trustworthy?

Last Updated: Apr 22, 2015

Building a trustworthy and safe community for both guests and hosts are important for us. Before your book your accommodation, we encourage that to you get to know more about your host. 

Contact details verification
This means that the host has connected his personal information like phone number and email address to his account.

Social accounts verification
By connecting Facebook and Google+ accounts, the host verifies his online identity.

Here are other ways that you can get to know more about your host:

After a successful stay, we invite guests to leave a review. These reviews can help other guests like yourself find the right place.

Detailed profile and listing information
We encourage our hosts to provide a complete profile and to upload their photo so guests can get to know them. In addition, we encourage hosts to provide detailed information on their listings. 

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