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What are the benefits of the upgrade?

Last Updated: Nov 02, 2018
HomeAway is bringing you an upgraded partner experience, where you will enjoy:

1) Increased Earning Potential
2) Greater Ease
3) More Control
4) Greater Peace of Mind


1) Increased Earning Potential:

One global brand:
  • Ability to focus our investment to grow brand awareness for ONE global brand, which helps to keep HomeAway and your property top of mind with our travellers
  • Wider distribution and expanded traveller network to maximise your earning potential:
  • Your listing will appear across HomeAway’s international sites, helping you reach more travellers every month who will find it easier to search and book your property
Perfect Match:
  • You will get access to the global search algorithm called ‘Perfect Match’ – which uses tons of data to drive as many bookings as possible to your listing
2) Greater Ease:
  • A simplified, less complicated dashboard experience, making it easier and faster for you to manage your bookings and listing content.
  • Access to an Owner app that is easy to use and lets you accept or decline booking requests, respond to enquiries, manage your calendar, edit your rates...and more, all from your mobile device.
  • Personal touch options through the Mobile Hospitality Manager – you can add specific information to help your guests access and enjoy your property, customize a “welcome” email and create a heartfelt “thank you” message.
  • The ability to collect security deposits upfront from your travellers via the platform

3) More Control:
  • An enhanced Rates Editor that will enable you to to set minimum night stays, and price your property with greater flexibility
  • A suite of performance metrics that show you how many travellers see your property and go on to book, how you perform compared to other properties in your market and personalized recommendations to help you improve your listing performance
  • More control with house rules and rental agreements that travellers are required to acknowledge before they book
4) Greater Peace of Mind:
  • Better Partner Protection:
  • USD$1M Liability Insurance that provides you with liability protection for all stays processed on HomeAway; at no additional cost
  • New Security Features for a Safer Experience:
    • Dedicated owner login and app that allows you access to full suite of tools, including listing and performance data
    • Launch of two-factor authentication (2FA) to prevent unauthorised access to your account
Better site experience
The new user-friendly experience makes it easier to search & book on HomeAway.

More choices
Access to over 2 million places to stay across the global HomeAway network.

Pay less
Instead of a flat 12% service fee for all bookings, the new service fee will be between 6-12%. Generally, the higher the reservation amount, the lower the percentage of service fee.

Book with Confidence
When you book & pay through HomeAway, you are entitled to comprehensive payment protection, 24/7 customer services and assistance. To read the full benefits of HomeAway’s Book with Confidence Guarantee, click here.

Perfect Match 
We are focused on matching travellers like yourself with properties that uniquely suit your needs. Stop searching..start finding your perfect HomeAway from home.

What do I have to do?
What is changing?
support@homeaway.asia
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