Support Center

HomeAway Singapore Upgrade

  • HomeAway Singapore Upgrade

    What is happening with the HomeAway Singapore site? HomeAway Singapore will be undergoing a site upgrade to be...

    Nov 01, 2018
  • What are the benefits of the upgrade?

    HomeAway is bringing you an upgraded partner experience, where you will enjoy: 1) Increased Earning Potential...

    Nov 02, 2018
  • What do I have to do?

    You will receive a series of emails from us to ensure that you are aware of the site upgrade, when it is happe...

    Nov 01, 2018
  • What is changing?

    Listing information, data and current bookings As part of the upgrade, we will move the following information ...

    Nov 02, 2018
  • Why are Private Rooms no longer supported on HomeAway?

    HomeAway's global focus is to provide entire homes for our core travel segments - families and large groups. T...

    Nov 01, 2018
  • I have a global HomeAway account

    I already have an account on the global HomeAway site. Do I still need to go through this upgrade? If you alre...

    Nov 13, 2018
  • Account & Settings

    Did you notify us owners about this change? ​How can I access my account & listings? I forgot the emai...

    Nov 01, 2018
  • Bookings & Inquiries

    Partner Questions How can I manage my bookings on the previous site? Why can’t I see my current/existing ...

    Nov 01, 2018
  • Payments & Commissions

    What are the changes to the commission fees for owners? There will be an increase from 3% to 5% on the owner c...

    Mar 08, 2019
  • Mobile App

    Can I still manage my account and listings via the HomeAway mobile app? As part of the upgrade, you now have a...

    Nov 01, 2018

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